Refund Policy

1. Refund Eligibility

Refunds are calculated based on the amount paid, less any applicable cancellation charges as outlined in our Cancellation Policy, and less any non-refundable third-party costs already incurred (such as visa fees or non-refundable hotel deposits).

2. Refund Processing Time

Approved refunds are processed within 7-14 business days from the date of cancellation approval, and credited back to the original mode of payment.

3. Non-Refundable Items

The following are generally non-refundable once processed:

• Visa application fees, once submitted to the embassy/consulate
• Non-refundable flight tickets and special promotional fares
• Any third-party service charges explicitly marked as non-refundable at the time of booking

4. Refunds for Service Deficiency

If you experience a genuine service deficiency during your trip, please report it to your PKP Holidays tour manager immediately and follow up in writing to anand90311sharma@gmail.com. We will review each case individually and offer an appropriate resolution.

5. Contact Us

For refund-related queries, reach out to us at anand90311sharma@gmail.com or +91 7903245327.